Service and Usage Agreement
This Service and Usage Agreement is made and accepted between each user who will use the virtual server and hosting services provided by Netlack.com. The Agreement defines the rights and responsibilities of both parties and is subject to the conditions outlined below. Please read this Agreement carefully and ensure that you understand its content before accepting it.
1. Use of Services
a. The Customer must use Netlack.com Services for legal and legitimate purposes. The Services may include web hosting, virtual servers, domain registration, and related services.
b. The Customer must comply with local, national, and international legal regulations and laws when using the Services. There are also limitations that include, but are not limited to:
i. Creating or sharing content that includes threats, harassment, defamation, or abuse.
ii. Engaging in activities that infringe on copyright, patent violations, or other intellectual property rights.
iii. Using or distributing viruses, malware, or other malicious code.
iv. Engaging in behaviors that endanger the privacy or security of third parties.
c. The Customer must adhere to Netlack.com's AUP (Acceptable Use Policy) and other relevant policies and rules while using the Services.
2. Service Interruptions and Maintenance
a. Netlack.com acknowledges that service interruptions may be required from time to time, including planned maintenance and emergencies. The Customer will be informed of any interruptions.
3. Payment and Invoices
a. The Customer agrees to pay the specified fees and billing cycle for the Services. Payments must be made using the payment method designated by the Customer.
b. To ensure continuous use of the service, invoices must be paid on time when the service period expires.
4. Right of Withdrawal and Legal Exceptions
a. If the Customer is dissatisfied with the Services, they may request cancellation and refunds under specific conditions. The cancellation and refund policies are available on the Netlack.com website.
b. The parties agree that the right of withdrawal stipulated under Law No. 6502 on the Protection of Consumers may only be limited under the exceptions provided by the law. In the following cases, the right of withdrawal is not applicable:
- Digital content and software downloaded or installed with the explicit consent of the consumer,
- Products and services customized specifically for the customer,
- Goods requiring installation or assembly after delivery and once the installation/assembly process is completed,
- Products sold as part of a campaign or promotional discount.
This clause outlines the legal framework under which the withdrawal right may be restricted while adhering to applicable consumer protection laws. For further details, customers are encouraged to review the refund and cancellation terms on the Netlack.com website.
5. Privacy
a. Personal data belonging to the Customer is processed and stored in accordance with the Netlack.com Privacy Policy.
6. Liability Limitations
a. Netlack.com is not responsible for service interruptions, data loss, or damage caused by malicious software.
7. Termination of Agreement
a. If both parties violate this Agreement or fail to comply with the terms of this Agreement, the other party reserves the right to terminate this Agreement.
8. Changes and Updates
a. Netlack.com reserves the right to update this Agreement as needed.
9. Contact
For any questions, feedback, or requests related to this Agreement, please contact us at [email protected].
By accepting this Service and Usage Agreement, you acknowledge your commitment to comply with Netlack.com's policies and terms.
Signature:
Netlack | Bilişim & İnternet Teknolojileri
Date:
01.12.2024
Turkey (Türkçe)
Worldwide (English)
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